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1. Download Tickets to Your Mobile Wallet

Sign in to your account from your smartphone and download tickets to your smartphone’s wallet for safekeeping, easy retrieval, and quick entry at the event!

1. Log in to your account from your smartphone
2. Go to the event for the tickets you want to download
3. Tap on the button: “Add to Apple Wallet” or “Save to G Pay”
4. Tap ADD when presented with your ticket
5. Go to your Wallet and your ticket should be there!

You can always access your ticket via your account on the mobile browser, but we encourage you to use your mobile wallet and download your ticket in advance to save you time.

2. Sending Tickets

Sending tickets is easy!

1. Log in to your account from your smartphone
2. On the first page, scroll down to the bottom to find the TRANSFER button
3. Select the events and tickets you want to transfer, then fill in the mobile phone number of the recipient
4. Tap CONFIRM and your tickets will be sent via text message!

You can transfer multiple tickets from multiple events, transfer to multiple people, all with the same easy process.

3. Accepting Tickets

When someone sends a ticket transfer, you’ll receive a text message letting you know you have a pending transfer.

If you already have an account, accept the transfer and you will be prompted to log in to retrieve the tickets.

1. Tap on the link from your text message
2. Tap ACCEPT TRANSFER—note that there is an expiration date to the transfer
3. Log in to your account
4. And you are done! Your new tickets are listed in your account and can be downloaded to your mobile wallet!

If you do not have an account, you will be prompted to create one in order to complete the transfer and access your tickets.

4. How to View Your Order History

You can view all of your previously purchased events/tickets directly from your online account.

1. Log in to your account
2. Go to View Account & Settings and then My Tickets in the site navigation and tap on Order History
3. By default, events purchased using your account will be listed in chronological order and grouped by season (2019/2020 Broadway Entertainment Series, 2020 Football Parking, etc.)
4. You can sort by:
   • Exchanges
   • Item Packages
   • Online Transfers
   • Renewal
   • Returns
   • Order Date
   • Event Date
5. Click a purchased item to view:
   • Pricing Information
   • Event Information
   • Ticket Information

5. How to Edit Your Profile

Easily update your account information online!

1. Log in to your account
2. Go to View Account & Settings and then Account Settings
   • To update the email address associated with your account or the password used to log in, tap on Profile and then tap on Change Email Address. Enter the new email address and/or new password and Save
   • To update saved addresses, tap on Addresses and then the Edit button for the address you wish to update. Enter the new address information and Save
   • To update saved phone numbers, tap on Phone Numbers. Update the phone numbers you wish to change and Save