Accessibility
Accessible Seating
When purchasing tickets online, select the ADA icon to choose accessible seating. If the ADA icon is not visible or if you require accessible seating after your purchase, contact our Ticket Office at 706.357.4444. Each accessible seating purchase allows for one companion seat in the same row if availability permits. We are happy to assist with your arrangements.
ASL Interpretation
Guests requiring ASL interpretation are encouraged to contact Info@AkinsFordArena.com at least 45 days before the event to request this service.
Assisted Listening Devices
For individuals requiring hearing assistance, assisted listening devices are available for use. Guests can pick these devices up at the Guest Services Desk located on the 100- and 200-level concourses.
Parking Drop-Off
During events at Akins Ford Arena, Foundry Street may be closed to through traffic and designated exclusively for ADA drop-offs and rideshare services. Guests requiring accessible drop-off accommodations should drop off at the 440 Foundry Pavilion, entering on Dougherty Street and exiting on Strong Street.
Sensory Room
The Sensory Room in Akins Ford Arena provides a calming space for guests who may feel overwhelmed during live events. Designed for all ages and abilities, this space offers a relaxing environment to recharge and rejoin the event with renewed comfort.
Service Animals
Service animals with proper identification are welcome inside Akins Ford Arena and must remain in their harness or leash. Please let the Ticket Office know you have a service animal when you arrive so we can best accommodate you.
Venue-Provided Wheelchairs
Seats that are stationed within the arena bowl are not able to accommodate a wheelchair. If you purchased the incorrect ticket type, please visit the Guest Services Desk to ask about open seats that will fit your needs.
Each level of the arena is accessible via elevator - located at Gates 1, 2, and 3.
Akins Ford Arena can accommodate up to three (3) companion seats in the accessible area within the same ticket purchase.
Testimonials: Memorable Experiences for All
When a local school brought a group of students with disabilities to Akins Ford Arena, they left with more than just smiles — they left with a story.
The teacher who organized the trip later shared how one of our security officers made each student feel welcomed and supported from the moment they arrived. His attention, compassion, and care turned a routine visit into something unforgettable.
“We are used to staff not knowing what to do with our kids and today they all just got to be kids!"
Whether you're planning a field trip, a group outing, or an inclusive event, our arena is equipped — and our people are ready — to make it a great experience for everyone.
